We will provide a proposal estimating the costs for both organizing services and product recommendations at our inital consutlation. The overall project cost will vary from person to person, as each home is so different.
Maintenance Memberships: After each project, an invoice will be emailed detailing service and product costs. Payments must be made within 14 days of our project.
Monthly/Quarterly Memberships: Before our project, a 50% deposit (based on the inital proposal) will be auto-billed using the payment method on file on the 1st of the month. After our project, a final invoice will be sent reflecting the final service and product cost accumulated during the project. Final payment must be made within 14 days.
Life happens and things come up - we understand! We request at least 24 hours notice by phone (not email) when canceling or rescheduling an appointment. We want to keep your membership on track, so canceled appointments should be rescheduled within 15 days.
We would hate to see you go, but you can cancel your Maintenance Membership at any time. Monthly & Quarterly Memberships can be canceled after a minimum of 6 months. There are no cancellation fees.